{"id":3524,"date":"2019-12-27T15:17:31","date_gmt":"2019-12-27T14:17:31","guid":{"rendered":"https:\/\/thekua.com\/atwork\/?p=3524"},"modified":"2020-01-19T10:28:11","modified_gmt":"2020-01-19T09:28:11","slug":"moving-on-from-n26","status":"publish","type":"post","link":"https:\/\/thekua.com\/atwork\/2019\/12\/moving-on-from-n26\/","title":{"rendered":"Moving on from N26"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">More than a couple of years ago, I started on the journey as a \u00e2\u20ac\u0153shake-up\u00e2\u20ac\u009d CTO at N26. I often describe the role at the time as, &#8220;Shaking the snow globe.&#8221; The patterns of an early stage start up would no longer scale, and the company needed someone to help guide the transition. I was very honoured to guide the tech team through hypergrowth, and helping us transition from &#8220;start up&#8221; to the &#8220;scale up&#8221; stage of a company. Flash forward to today, and I&#8217;m happy to say we achieved that (and more).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;m happy to say that the tech team is significantly more robust, and I leave knowing it&#8217;s in a much healthier state than what it was.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-default is-layout-flow wp-block-quote-is-layout-flow\"><p>&#8220;Every new beginning comes from some other beginning\u00e2\u20ac\u2122s end&#8221; <\/p><cite>Semisonic<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">There are, of course, always many areas to continue to improve on. I\u00e2\u20ac\u2122m happy that we have grown and hired many strong technical leaders who will continue to improve and iterate on this. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What I&#8217;m proud we accomplished<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Although there are many elements I&#8217;m proud we accomplished, here are some of the ones that were definitely highlights.<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-1024x576.jpg\" alt=\"\" class=\"wp-image-3526\" srcset=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-1024x576.jpg 1024w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-300x169.jpg 300w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-768x432.jpg 768w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-1536x864.jpg 1536w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote-676x380.jpg 676w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/IdeasQuote.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>An organisation with too many ideas will remain just that.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">A better balance of tech to non-tech<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When I first started, each C-level introduced new team members to the rest of the company. In the first few months, I was introducing one, maybe two, new people per month when the business team was introducing maybe 10-15. If, like me, you have worked in a place where you have more people with projects than capacity to work on them, you know what that would result in. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I worked closely with the people and especially recruiting team. We reworked everything from compensation and benefits, employer brand, recruitment processes and onboarding. Although we ultimately improved how we recruited and retained people in tech, I believe many improvements also benefited other departments as well.<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-1024x576.jpeg\" alt=\"\" class=\"wp-image-3527\" srcset=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-1024x576.jpeg 1024w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-300x169.jpeg 300w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-768x432.jpeg 768w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-1536x864.jpeg 1536w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote-676x380.jpeg 676w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/DiversityInclusionQuote.jpeg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Diversity doesn&#8217;t matter if you don&#8217;t have inclusion<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">We&#8217;re not just diverse, but also more inclusive than before<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Like London, Berlin attracts all types of international people. In the last report I read, we had more than 60 nationalities in the tech department. I also wanted us to have diverse educational backgrounds and gender diversity, but I know focusing on diversity alone is not enough. We also needed to make sure we focused on inclusion. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Early on in my time, I sponsored the very first company wide International Women\u00e2\u20ac\u2122s Day event. You can read more about it <a href=\"https:\/\/n26.com\/en-eu\/diversity-and-inclusion\">t<\/a><a href=\"https:\/\/n26.com\/en-eu\/diversity-and-inclusion\"><\/a>. We set up a diversity channel on slack, added a bot that provided alternatives to gendered language like \u00e2\u20ac\u0153guys\u00e2\u20ac\u009d. (<em>Sidenote: It\u00e2\u20ac\u2122s amazing how many times we had to reinstall that bot!<\/em>) I believe these actions let more people bring their full selves to work and resulted in support for CSD, many other Employee Resource Groups to support better work-life balance. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">We avoided growing chaotically, instead doing so deliberately with a Target Operating Model<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As the tech team grew, I knew that we would need to change our organisational structure to maximise both autonomy and alignment. As the team grew, we restructured deliberately to address issues team members faced as bottlenecks moved to different parts of the organisation. We introduced new roles and capabilities to focus on issues, giving people new growth paths and new areas to work in. <\/p>\n\n\n\n<figure class=\"wp-block-image alignwide size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening-1024x683.jpg\" alt=\"\" class=\"wp-image-3525\" srcset=\"https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening-1024x683.jpg 1024w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening-300x200.jpg 300w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening-768x512.jpg 768w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening-676x451.jpg 676w, https:\/\/thekua.com\/atwork\/wp-content\/uploads\/2019\/12\/gardening.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Growing people is like growing plants. A healthy environment combined with enough time and care.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">I was able to personally support many people in their own growth<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Growing companies offer people new opportunities for growth. However knowing that many roles like management or technical leadership are not a promotion but a role change, I\u00e2\u20ac\u2122m happy to have supported many technical leaders in their own growth. I personally ran the <a href=\"http:\/\/patkua.com\/tlcourse\">Tech Lead Development Program<\/a> approximately 5 times throughout my time. I mentored and coached people through many tough situations and I\u00e2\u20ac\u2122m happy to have seen so many people grow and evolve. I even received some feedback that my support not only helped them professionally, but also in their personal life and relationships!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What&#8217;s next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I very much appreciated my time shepherding the tech organisation, influencing the leadership team and direction of N26 and valued the experiences and tough situations I faced. I&#8217;m grateful for the experiences of working so closely with founders and other wonderful executive team members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many leaders ask themselves if they are having the best impact they can have. Are they able to bring their strengths to play in their role? I know where my strengths lie, and given my personal goals, it\u00e2\u20ac\u2122s time for me to apply these strengths in a new context. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I will announce what exactly I&#8217;ll be working on in the new year, so watch out for a future post.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than a couple of years ago, I started on the journey as a \u00e2\u20ac\u0153shake-up\u00e2\u20ac\u009d CTO at N26. I often describe the role at the time as, &#8220;Shaking the snow globe.&#8221; The patterns of an early stage start up would no longer scale, and the company needed someone to help guide the transition. I was [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3524","post","type-post","status-publish","format-standard","hentry","category-agile","post-preview"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moving on from N26 - patkua@work<\/title>\n<meta name=\"description\" content=\"Looking back at his time as CTO and Chief Scientist, Patrick shares how things changed at N26 in the tech team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thekua.com\/atwork\/2019\/12\/moving-on-from-n26\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moving on from N26 - 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